CMI Mortgage Services End-to-end mortgage servicing delivered by a team managing over $1B in assets.
Professional Mortgage Administration for Lenders, Investors & Family Offices
CMI Mortgage Services is the dedicated mortgage administration arm of CMI Financial Group. With more than $1B in assets professionally managed, our in-house servicing team brings the same discipline, transparency, and expertise we apply to CMI’s own mortgage portfolios, now available to family offices, private lenders, institutional investors, and mortgage funds seeking a trusted BPO partner.
From repayment management to borrower communication, renewals, and enforcement, we deliver a complete end-to-end mortgage lifecycle servicing solution so you can focus on portfolio strategy, not day-to-day administration.
Our Process
Value-added mortgage services you won’t find elsewhere
CMI Mortgage Services delivers a seamless, centralized servicing experience rooted in deep industry expertise and supported by leading technology.
With a dedicated team that has managed thousands of mortgages and overseen more than $1B in assets, clients benefit from a single point of contact, fully integrated administration workflows, transparent reporting, and expert oversight across every stage of the mortgage lifecycle, including defaults, enforcement, renewals, and borrower relations.
Unlike traditional servicing firms, CMI manages all operations in-house, eliminating the need for third-party coordination and ensuring consistent, reliable communication. The result is a streamlined, professional servicing solution backed by more than a decade of experience managing CMI’s own nationwide mortgage portfolio.
Want to learn more about partnering with CMI for private lending?
A seamless investment experience
CMI Mortgage Services supports both internal and external mortgage portfolios with end-to-end administration across the entire lifecycle of each loan.
Whether you are a family office with a growing private debt book, a smaller lender without internal servicing infrastructure, or an investor seeking expert management, our team provides: comprehensive oversight, proactive communication, rigorous monitoring and cost-effective servicing backed by scale.
It’s servicing that protects your capital, enhances borrower experience, and provides peace of mind.
Interested in CMI’s full suite of mortgage investment solutions? Let us show you how our servicing platform supports scalable growth.
Get Started
Borrower service and support
If you’re a borrower with questions about your mortgage, our servicing team is here to help. Call 1 (888) 465-1432 and a member of our team will be happy to assist you.
Explore our Borrower FAQWhat our Mortgage Administration Services Include
Behind every serviced mortgage is a highly specialized team, streamlined processes, and advanced technology. With CMI, your portfolio is monitored and managed by professionals with years of experience administering large, diversified mortgage books.
Our services include:
Oversight
Stringent administrative management led by experienced specialists and backed by robust, modern software.
Communication
Full borrower correspondence, inquiries, and special requests, ensuring a smooth borrower experience.
Repayment Management
Handling PAD withdrawals, direct payment processing, and management of missed or returned payments.
Default Management
Professional handling of arrears, recovery, and repayment strategies.
Enforcement
Complete support where enforcement is required—property preparation, listing coordination, and management of the sales process.
Renewals
Assessment of renewal eligibility and proactive borrower communication.
Discharges
Ensuring all fees, interest, and outstanding balances are reconciled and mortgages are discharged smoothly.
1B+ AUM serviced internally across CMI’s portfolios
Capital loss
ratio below 0.25%
Borrower retention rate approximately 40% upon renewal
Want to learn more about CMI Mortgage Services?
Contact us to get started
Contact Us
Contact us today to set up an appointment.